.casework-text{white-space:pre-wrap;overflow-wrap:anywhere}.casework-thread article{border-bottom:1px solid #3b414b;padding:1rem 0}.casework-thread article.internal{border-left:3px solid #b8860b;padding-left:1rem}.casework-filter{display:flex;gap:1rem;align-items:end;flex-wrap:wrap}.casework-filter label{flex:1;min-width:14rem}.user-avatar{border-radius:50%;object-fit:cover}.user-home-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem;margin:1rem 0}.user-home-card{display:flex;flex-direction:column;align-items:flex-start;min-height:230px}.user-home-card h2{margin:.35rem 0}.user-home-card p{color:var(--muted);margin:.25rem 0 1rem}.user-home-card strong{margin:auto 0 1rem}.user-card-icon{font-size:1.7rem}.user-quick-stats{display:grid;gap:.4rem;width:100%;margin:.2rem 0 1rem}.user-quick-stats div{display:flex;justify-content:space-between;gap:1rem}.user-quick-stats dt{color:var(--muted)}.user-quick-stats dd{margin:0;text-align:right}.user-open-items{margin-top:1rem}.user-open-items>a{display:flex;justify-content:space-between;gap:1rem;padding:.7rem 0;border-bottom:1px solid var(--line);text-decoration:none;color:#ececec}.user-open-items>a:last-child{border:0}.user-welcome p{margin:.3rem 0;color:var(--muted)}@media(max-width:800px){.user-home-grid{grid-template-columns:1fr}.user-welcome{flex-direction:column}.user-home-card{min-height:0}.user-open-items>a{align-items:flex-start}}
.user-login{min-height:100vh;display:grid;grid-template-rows:auto 1fr auto;overflow-x:hidden;background:radial-gradient(circle at 50% 34%,rgba(169,35,56,.12),transparent 38%),linear-gradient(180deg,rgba(134,28,46,.09),transparent 28%),#111318;color:#ececec}.user-login-header{position:static;height:auto;min-height:76px;padding:1rem clamp(1.25rem,4vw,3.5rem);border-bottom:1px solid rgba(255,255,255,.08);box-shadow:0 5px 22px rgba(0,0,0,.16)}.user-login-header>div{display:grid;gap:.2rem}.user-login-header b{font-size:.94rem;letter-spacing:.035em}.user-login-header span{font-size:.75rem;color:rgba(255,255,255,.72)}.user-login .user-login-main{margin:0;min-height:0;max-width:none;width:100%;padding:clamp(2rem,7vh,5rem) 1.5rem 4rem;display:grid;place-items:start center}.user-login-card{width:min(470px,100%);margin-top:min(8vh,4.5rem);padding:clamp(1.8rem,4vw,2.5rem);text-align:center;background:#1d222a;border:1px solid rgba(180,190,205,.2);border-radius:16px;box-shadow:0 18px 48px rgba(0,0,0,.28)}.user-login-mark{width:42px;height:42px;margin:0 auto 1rem;display:grid;place-items:center;border:1px solid rgba(240,122,140,.34);border-radius:50%;background:rgba(169,35,56,.16);color:#f07a8c;font-size:1.1rem}.user-login-card h1{margin:0;font-size:clamp(1.8rem,5vw,2rem);line-height:1.2;font-weight:700;letter-spacing:-.02em}.user-login-copy{max-width:370px;margin:.8rem auto 1.65rem;color:#aeb7c5;line-height:1.65}.user-login-button{width:100%;min-height:48px;display:flex;justify-content:center;align-items:center;gap:.55rem;border:1px solid transparent;font-weight:650;transition:background-color .18s ease,transform .18s ease,box-shadow .18s ease}.user-login-button:hover{background:#bd2d46;color:#fff;transform:translateY(-1px)}.user-login-button:active{background:#8f1d31;transform:translateY(0)}.user-login-button:focus-visible{outline:3px solid rgba(240,122,140,.55);outline-offset:3px}.user-login-notice{margin:.85rem 0 0;color:#929cab;font-size:.8rem;line-height:1.5}.user-login-team{margin-top:1.75rem;padding-top:1.3rem;border-top:1px solid var(--line);display:grid;gap:.5rem;color:#aeb7c5;font-size:.88rem}.user-login-team nav{display:flex;justify-content:center;gap:.6rem;align-items:center}.user-login-team a{color:#e67b8c;text-underline-offset:3px}.user-login-team a:hover{color:#fff}.user-login-team a:focus-visible,.user-login-footer a:focus-visible{outline:2px solid #f07a8c;outline-offset:3px;border-radius:2px}.user-login-footer{width:100%;margin:0;padding:1.25rem clamp(1.25rem,4vw,3.5rem);display:flex;justify-content:space-between;align-items:center;gap:1rem;border-top:1px solid rgba(255,255,255,.08);font-size:.78rem}.user-login-footer nav{justify-content:flex-end}.user-login-footer a{color:#b9c1cd}@media(max-width:600px){.user-login-header{min-height:68px;padding:.85rem 1.25rem}.user-login .user-login-main{padding:1.5rem 1rem 2rem}.user-login-card{margin-top:3vh;padding:1.6rem 1.25rem;border-radius:14px}.user-login-footer{flex-direction:column;padding:1rem;gap:.65rem}.user-login-footer nav{justify-content:center}}@media(prefers-reduced-motion:no-preference){.user-login-card{animation:user-login-enter .26s ease-out both}@keyframes user-login-enter{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}}
.public-footer{border-top:1px solid var(--line);margin-top:3rem;padding:1.25rem 0;color:var(--muted)}.public-footer nav{display:flex;flex-wrap:wrap;gap:1rem}.public-footer a{color:#d7dce5}.public-footer-standalone{margin:0;padding:1.25rem 3%}.public-footer-standalone nav{justify-content:center}.legal-page{width:min(780px,100%);margin:0 auto;line-height:1.65}.legal-heading{position:static;height:auto;display:block;padding:0 0 1.35rem;background:none;border-bottom:1px solid var(--line)}.legal-heading p{margin:.35rem 0 0;color:var(--muted)}.legal-page section{padding:1.25rem 0;border-bottom:1px solid var(--line)}.legal-page section:last-child{border-bottom:0}.legal-page h2{margin:0 0 .55rem}.legal-page p,.legal-page address{margin:0;color:#d7dce5}.legal-page address{font-style:normal}.legal-configuration-note{margin:1.25rem 0!important;padding:.8rem 1rem;border-left:3px solid #d49a24;background:#3b2b16;color:#ffe1a1!important}@media(max-width:800px){.public-footer{margin-top:2rem}.legal-page section{padding:1rem 0}}
.contact-intro{margin-top:.8rem!important}.contact-form{display:grid;gap:.45rem;margin-top:1rem;max-width:640px}.contact-form label{font-weight:700;margin-top:.45rem}.contact-form input,.contact-form textarea{width:100%;box-sizing:border-box}.contact-form textarea{resize:vertical}.contact-form button{justify-self:start;margin-top:.65rem}.contact-form [aria-invalid=true]{border-color:#ff5d78;box-shadow:0 0 0 1px #ff5d78}.contact-field-error{color:#ff9caf}.contact-notice{margin-top:1rem;padding:.75rem 1rem;border-left:3px solid}.contact-notice.success{background:#193523;border-color:#42c46a;color:#c8f7d5}.contact-notice.error{background:#3c1c24;border-color:#ef526d;color:#ffc5cf}.contact-notice.warning{background:#3b2b16;border-color:#d49a24;color:#ffe1a1}.contact-honeypot{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;overflow:hidden!important}
.repeat-step{display:grid;grid-template-columns:90px minmax(180px,1fr) minmax(150px,1fr) auto;gap:.65rem;align-items:end;margin:.65rem 0}.internal-note{border-left:3px solid #d69d27;background:#231f18;padding:.8rem 1rem;white-space:pre-wrap}@media(max-width:800px){.repeat-step{grid-template-columns:1fr}}
.team-category{margin:1.5rem 0}.team-category>h2{border-bottom:1px solid var(--line);padding-bottom:.65rem}.team-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:1rem}.team-profile-card{display:flex;flex-direction:column;align-items:flex-start}.team-profile-card h3{margin:.6rem 0 .25rem}.team-profile-card>p{color:var(--muted)}.team-manage-form{border-top:1px solid var(--line);display:grid;gap:.65rem;margin-top:auto;padding-top:1rem;width:100%}@media(max-width:1100px){.team-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:800px){.team-grid{grid-template-columns:1fr}}
.secondary{background:#303744}.widget-editor-row{display:flex;align-items:center;justify-content:space-between;gap:1rem;margin:.7rem 0}.widget-actions{display:flex;align-items:center;gap:.5rem}.widget-actions form{display:flex;gap:.35rem;margin:0}.moderation-warning{border-left:3px solid #e3a52b;background:#3b2b16;padding:.7rem}.team-public-profile{border-top:4px solid var(--profile-accent);overflow:hidden}.team-profile-header{position:relative;min-height:200px;background:linear-gradient(135deg,var(--profile-accent),#171a20);background-size:cover;background-position:center;display:flex;align-items:flex-end;gap:1rem;padding:1.5rem 2rem;border-radius:0 0 14px 14px}.team-profile-header h1{margin:0}.team-profile-header .button{margin-left:auto}.team-profile-avatar{display:block;flex:0 0 96px;width:96px;height:96px;border-radius:50%;object-fit:cover;border:4px solid var(--profile-accent);background:#171a20}.team-avatar-fallback{display:grid;place-items:center;font-size:2.5rem}.profile-bio{margin:1rem 0}.profile-widget-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem}.profile-widget.widget-full,.profile-widget-grid>.widget-full{grid-column:1/-1}.profile-widget h2{border-bottom:2px solid var(--profile-accent);padding-bottom:.55rem}.profile-widget-item{display:grid;gap:.25rem;padding:.75rem 0;border-bottom:1px solid var(--line)}.profile-widget-item:last-child{border:0}.profile-tags{display:flex;flex-wrap:wrap;gap:.4rem}.team-moderate-form{border-top:1px solid var(--line);display:grid;gap:.5rem;margin-top:1rem;padding-top:1rem}@media(max-width:800px){.widget-editor-row,.team-profile-header{align-items:flex-start;flex-direction:column}.team-profile-header{min-height:180px;padding:1.25rem}.team-profile-header .button{margin-left:0}.team-profile-avatar{flex-basis:84px;width:84px;height:84px}.profile-widget-grid{grid-template-columns:1fr}.profile-widget{grid-column:1}}

/* Ticket chat */
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.ticket-chat-page{max-width:1500px;margin:0 auto}.ticket-chat-heading{display:flex;justify-content:space-between;gap:1rem;margin-bottom:1rem}.ticket-back{display:inline-block;color:var(--muted);margin-bottom:.4rem;text-decoration:none}.ticket-title-line{display:flex;align-items:center;gap:.8rem;flex-wrap:wrap}.ticket-title-line h1{margin:0}.ticket-reference{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;color:var(--muted);background:#272c35;border:1px solid var(--line);border-radius:999px;padding:.28rem .65rem}.ticket-heading-meta{display:flex;align-items:center;gap:.75rem;flex-wrap:wrap;color:var(--muted);margin-top:.55rem}.status-pill{display:inline-flex;border-radius:999px;padding:.3rem .7rem;background:#303744;color:#f4f4f4;font-size:.86rem;font-weight:700}.status-closed,.status-archived{background:#4b4f57}.status-waiting_for_team{background:#744f13}.status-waiting_for_user{background:#195873}.status-in_progress{background:#2e5d38}.ticket-chat-layout{display:grid;grid-template-columns:minmax(0,1fr) minmax(260px,330px);gap:1rem;align-items:start}.ticket-conversation,.ticket-details-panel>details{background:#1c2028;border:1px solid var(--line);border-radius:12px}.ticket-conversation{min-width:0;overflow:hidden}.ticket-message-list{height:min(62vh,720px);min-height:420px;overflow-y:auto;padding:1.15rem;scroll-behavior:smooth}.ticket-message{display:flex;align-items:flex-end;gap:.55rem;margin:.75rem 0;max-width:82%}.ticket-message.is-team{margin-left:auto;flex-direction:row-reverse}.ticket-avatar{flex:0 0 32px;width:32px;height:32px;border-radius:50%;display:grid;place-items:center;background:#303744;color:#fff;font-weight:700}.ticket-message.is-team .ticket-avatar{background:#a91f39}.ticket-bubble{min-width:0;background:#292f39;border:1px solid #39414d;border-radius:12px 12px 12px 3px;padding:.7rem .85rem}.ticket-message.is-team .ticket-bubble{background:#43202a;border-color:#69303f;border-radius:12px 12px 3px 12px}.ticket-message.is-internal{max-width:92%}.ticket-message.is-internal .ticket-bubble{background:#3a301b;border:1px dashed #c5902c}.ticket-message-meta{display:flex;align-items:center;gap:.55rem;flex-wrap:wrap;font-size:.82rem}.ticket-message-meta time{color:var(--muted);margin-left:auto}.internal-badge{border-radius:999px;background:#725415;color:#ffe4a7;font-weight:700;padding:.15rem .45rem}.ticket-message-text{white-space:pre-wrap;overflow-wrap:anywhere;margin:.45rem 0 0;line-height:1.5}.ticket-attachments{display:grid;gap:.5rem;margin-top:.65rem}.ticket-image-link{display:grid;gap:.3rem;color:#e5e8ed;text-decoration:none}.ticket-image-link img{display:block;max-width:min(100%,560px);max-height:440px;border-radius:8px;object-fit:contain;background:#101217}.ticket-image-link span{overflow-wrap:anywhere;font-size:.82rem;color:var(--muted)}.ticket-file-card{display:flex;align-items:center;gap:.65rem;padding:.65rem;background:#171a20;border:1px solid var(--line);border-radius:8px;color:#e9ebef;text-decoration:none}.ticket-file-card>span:last-child{display:grid;gap:.1rem;min-width:0}.ticket-file-card strong{overflow-wrap:anywhere}.ticket-file-card small{color:var(--muted)}.ticket-history-note,.ticket-empty{text-align:center;color:var(--muted)}.ticket-new-messages{position:absolute;left:50%;transform:translateX(-50%);margin-top:-3rem;z-index:2}.ticket-composer{border-top:1px solid var(--line);padding:.8rem;background:#181b22}.ticket-mode-switch{display:flex;gap:.6rem;flex-wrap:wrap;margin-bottom:.55rem}.ticket-mode-switch label{display:flex;align-items:center;gap:.35rem;background:#282e37;border-radius:999px;padding:.35rem .65rem;cursor:pointer}.ticket-internal-warning{color:#ffd98b;margin:.35rem 0 .55rem}.ticket-drop-zone{border:1px solid #454c58;border-radius:10px;background:#222731;padding:.5rem;transition:.15s}.ticket-drop-zone.is-dragging{border-color:#d12748;background:#30242a}.ticket-drop-zone textarea{width:100%;resize:vertical;min-height:72px;border:0;background:transparent;padding:.5rem;outline:0}.ticket-composer-actions{display:flex;align-items:center;gap:.55rem}.ticket-attach-button{display:grid;place-items:center;width:40px;height:36px;border-radius:8px;background:#303744;cursor:pointer;font-size:1.1rem}.ticket-upload-hint{color:var(--muted);font-size:.78rem}.ticket-send-button{margin-left:auto}.ticket-file-preview{display:flex;flex-wrap:wrap;gap:.4rem;padding:0 .35rem}.ticket-selected-file{display:flex;align-items:center;gap:.35rem;background:#303744;border-radius:7px;padding:.3rem .4rem .3rem .6rem;font-size:.8rem;max-width:100%}.ticket-selected-file>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-selected-file button{padding:.05rem .35rem;background:transparent;color:#fff}.ticket-composer-status{min-height:1.2em;color:#ffb0be;margin:.35rem 0 0}.ticket-closed-banner{border-top:1px solid var(--line);padding:1rem;text-align:center;color:var(--muted);background:#181b22}.ticket-details-panel{display:grid;gap:1rem;position:sticky;top:1rem}.ticket-details-panel>details{padding:1rem}.ticket-details-panel summary{cursor:pointer;font-weight:700}.ticket-details-panel dl{display:grid;grid-template-columns:90px 1fr;gap:.55rem;margin-bottom:0}.ticket-details-panel dt{color:var(--muted)}.ticket-details-panel dd{margin:0;overflow-wrap:anywhere}.ticket-manage-form{display:grid;gap:.65rem;margin-top:1rem}.ticket-manage-form label{display:grid;gap:.3rem}
@media(max-width:900px){.ticket-chat-layout{grid-template-columns:1fr}.ticket-details-panel{position:static;grid-row:1}.ticket-details-panel>details:not([open]){padding-bottom:1rem}.ticket-message-list{height:55vh;min-height:360px}.ticket-message{max-width:92%}}
@media(max-width:600px){.ticket-message-list{padding:.7rem}.ticket-message{max-width:97%}.ticket-avatar{display:none}.ticket-bubble{padding:.6rem .7rem}.ticket-upload-hint{display:none}.ticket-title-line h1{font-size:1.45rem}.ticket-details-panel dl{grid-template-columns:78px 1fr}}
.ticket-history-button{display:block;margin:0 auto 1rem;background:#303744}
.team-badge{border-radius:999px;background:#642337;color:#ffc8d3;font-weight:700;padding:.15rem .45rem}.ticket-selected-file img{width:34px;height:34px;border-radius:5px;object-fit:cover;flex:0 0 34px}
.calendar-heading,.page-head,.calendar-toolbar{display:flex;align-items:center;justify-content:space-between;gap:1rem}.calendar-shell{overflow:hidden}.calendar-weekdays,.calendar-grid{display:grid;grid-template-columns:repeat(7,minmax(0,1fr))}.calendar-weekdays b{padding:.75rem;text-align:center;color:#9fb3ce}.calendar-day{min-height:130px;border:1px solid #343b47;padding:.55rem;background:#171b22}.calendar-day.muted{opacity:.45}.calendar-day.today{box-shadow:inset 0 0 0 2px #b51f3b}.calendar-day-events{display:grid;gap:.35rem;margin-top:.4rem}.calendar-event{display:grid;padding:.4rem;border-radius:5px;background:#8f1d33;color:#fff;text-decoration:none;font-size:.82rem}.calendar-event small{opacity:.8}.calendar-event.cancelled{text-decoration:line-through;background:#555}.event-card-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:1rem}.event-card{display:block;color:inherit;text-decoration:none;transition:transform .15s,border-color .15s}.event-card:hover,.event-card:focus{transform:translateY(-2px);border-color:#b51f3b}.event-banner{display:block;width:100%;max-height:420px;object-fit:cover;border-radius:12px 12px 0 0}.event-meta{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:1rem}.event-meta div{padding:.7rem;background:#151920;border-radius:6px}.event-meta dt{color:#9fb3ce}.event-meta dd{margin:.3rem 0 0}.markdown-body{line-height:1.65}.markdown-body blockquote{border-left:3px solid #b51f3b;margin:1rem 0;padding:.3rem 1rem;color:#c8d3e1}.markdown-body code{background:#101319;padding:.15rem .35rem;border-radius:4px}.filter-row{display:flex;flex-wrap:wrap;gap:.75rem}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem}.form-grid label{display:grid;gap:.4rem}.form-grid .full{grid-column:1/-1}.danger-text{color:#ff687c}.danger-zone{margin-top:1rem}.danger-zone form,.actions{display:flex;flex-wrap:wrap;gap:.65rem}
@media(max-width:760px){.calendar-weekdays{display:none}.calendar-grid{display:block}.calendar-day{min-height:auto;margin:.35rem 0}.calendar-day.muted:not(:has(.calendar-event)){display:none}.calendar-day-events{margin-left:2rem}.form-grid{grid-template-columns:1fr}.calendar-heading,.page-head{align-items:flex-start;flex-direction:column}}
.user-login-role-note{margin:1.5rem 0 0;padding-top:1.25rem;border-top:1px solid var(--line);color:#aeb7c5;font-size:.82rem;line-height:1.55}
.portal-sidebar{display:flex;flex-direction:column}.portal-sidebar .portal-main-site{margin-top:auto;background:#292e38;border:1px solid var(--line);font-weight:650;text-align:center}.portal-sidebar .portal-main-site:hover{background:var(--red)}